Testimonials - New & Used Harley-Davidson Motorcycles | 1-877-HD-CYCLES

Robert Wagner purchased a 2006 FLHP from us on Monday February 15, 2010. He came in yesterday to give us the title to his trade and to sign up with H-D insurance. I began to talk with Mr. Wagner about why he decided to do business with TMHD, and he went on to tell me about an experience he had with our service department, over ten years ago. Mr. Wagner drove passed our old dealership on prospect where his vehicle ran out of gas. He hiked up the hill to our old dealership and was guided back to the service department, where he was given a gallon of gasoline to help him get to the nearest gas station. Mr. Wagner said that when he returned the gas can and offered to pay service back for the gallon of gas, they kindly declined. He said that that at the time he wanted a Harley Davidson, but could not afford to purchase one. On Monday he came in to purchase his first Harley, and said that he has always remembered the day he ran out of gasoline and also remembered the dealership that helped him out. Mr. Wagner said when it came time for him to purchase his H-D is was unquestionable where he would buy from.

I thought this was a great story about how everything we do as a store portrays our image to Thunder Mountain’s customers.

Nick

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Mike,

Thank you for your hard work. You and Thunder Mountain are great. You helped me get the motorcycle I wanted and a price I could pay. I picked it up on Saturday and it looked better in person than in pictures. I rode it home to Pueblo and it runs better than it looks.

Thank you,

By: Jim Loveland, CO

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"Outstanding!!!!!!! The best service I have ever had. I have had my 883 Custom for about 2 months now and The whole experiance from the sale department down to the apparal was an awesome experiance. You'll see me when I buy My next Harly. Thanks alot and keep it up! "

By: Stephen Loveland,XX

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"Just purchased my 2007 Heritage Softail with only 754 miles on it. Randy, I can't tell you enough how impressed I was with you, and the way you took care of me. It was the most pleasurable experience I've ever had. You talk about no hassle and no pressure, this was unbeleivable! You had our deal put together in minutes, not hours. Thanks to the people in the shop, I was able to ride home on my new Heritage within a couple hours,as this bike wasn't even on the show room floor yet. Everyone whom I had contact with from parts to service to final bike inspection, were the most friendly and personable people one could ask for. Randy, and Thunder Mountain, THANKYOU!!!"

By: RJ Evans,CO

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"I recently came in prepared to make an offer on a used TM Custom Gunnison that I had been looking at for a while. Unfortunately, the bike had just been sold. Of course, I was a bit disappointed. I was kicking around the showroom when I ran into Doug. Doug didn't try to sell me anything. He asked me what I rode now and what models I liked. He showed me any bike I asked about but never tried to sell me on anything. When Doug realized I might be interested, he showed me a beautiful used Heritage Classic your shop had just brought in on trade. It was a super clean, low-mileage, nicely equipped bike that had obviously been well taken care of. Doug knew the previous owner, who had bought the bike from Thunder Mountain originally. I have always loved the Heritage, and once I saw this bike, I couldn't get it out of my mind. Three days later I made a cash offer and within 30 minutes, the paperwork was done. What is most impressive is that Doug never tried to sell me a bike. He helped me buy a bike. He got to know me, and helped me get to know the bikes that were for sale, and let me make a decision for myself with absolutely no pressure. When it came time to make a deal, there were no games, no hassles, no tricks. Doug was the best salesman I have ever worked with. Car dealers could learn a lot from how your staff does business. You guys are professional, ethical, and pleasant - the way it should be. I have already recommended Doug to numerous friends, and will continue to recommend both Doug and Thunder Mountain."

By: Mike Windsor,CO

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"We were in Loveland/Estes Park for our 25th anniversary & stopped in to buy our daughter a tee shirt. I described to Tim & Ted my plans to buy a new 1200 Roadster next spring and add the accessories I wanted. After listening to my plans, they suggested that I look at a used '07 1200 Custom that had everything I had described. Needless to say, I couldn't pass up the deal. Thanks to everyone (the gals in apparel, Justin in financing, & Joe in accessories) for the superb effort and help getting the deal done. Everyone listened to our questions and answered them completely. A special thank you to Randy our salesman who made a special effort to have the bike delivered to Missouri exactly 2 weeks after we bought it. This dealer makes buying a Harley what it should be - no hassles, very informative, & listens to what the customer wants - not making them feel uncomfortable. Keep up the good work! "

By: Mark Independence,MO

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"Best buying experience we have ever had. Not once did we ever feel pressured. Brandon, our sales rep, was very helpful, friendly, and enjoyable for the both us to spend the better part of a day with. Thank you Brandon and the Thunder Mountain staff for treating us like customers should be treated!"

By: Michael & Trena Thornton,CO

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By: Mark Frederick,CO

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"I would like to thank Dave, Joe, and Shauna for making my first HD purchase and experience a "fun" one for myself and my brother! In the midst of the poker run, you all found the time to educate both of us on a true HD experience and purchase. Thanks again, and we will see you on the road!!"

By: Lisa Fort Collins,CO

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"I just bought my first Harley and the experience at Thunder Mountain was great. We bought an 05 Deluxe and I love it! The salesperson did not pressure me into a more expensive bike, but really listened to what I wanted. Every department was helpful and friendly. You now have a cutomer for life!!"

By: Anonymous Greeley,CO

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"Bought 2007 ST Heritage, had good time, sales people are out going and dont have a chip on their shoulder like other dealers in area. Very interested in selling motorcycles and not giving the attitude that other stores are known for. Great selection of bikes also."

By: Robert cheyenne,WY

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"I PURCHASED A BEAUTIFUL 05 PRE-OWNED DELUXE ON 1-31-07 ONE OF THE HAPPIEST DAYS IN MY LIFE! I AM SO EXCITED AND REALLY LOOK FORWARD TO RIDING THIS SUMMER! EVERYONE AT THUNDER MTN WAS WONDERFUL TO WORK WITH, I WANT TO THANK NICK IN SALES FOR HELPING ME FIND THE PERFECT BIKE, I APPRECIATE THE FACT THAT THERE WAS NO PRESSURE FROM HIM BUT I THINK I WAS AN EASY SALE. IT WILL BE WORTH THE RIDE FROM DENVER TO VISIT WITH HIM AND SHOP AT THUNDER MTN AS WELL. ALSO WOULD LIKE TO THANK THE GUYS IN FINANCE,SERVICE, DELIVERY, THANK YOU EVERYONE, I WILL BE BACK. "

By: EILEEN BAILEY,CO

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"thanks guys, been a hell of a ride!!!"

By: harlan loveland,CO

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"You guys are awesome keep up the great work!!!"

By: Zachary Brush,CO

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"I just bought my first Thunder Mountain Custom, (Keystone), I love this bike ! The salesman was very helpful, and Financing was easy. Thunder Mountain has gained another life long customer."

By: Chris casper,ON

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"Excellent experience. Sales and finance were a huge help and made sure that I was happy. Look forward to doing lots of business in the future."

By: Anonymous Longmont,CO

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"FIRST OFF, TM IS TOP SHELF AND NOTHING LESS! We purchased a 2006 Electra Glide and Richard was our salesperson. Not only was he a riot (funny guy!) and very entertaining, he was also knowledgable and HONEST. He's the kind of salesman others wish they could be. There's no run-around, its all out in the open and he makes it EASY. He recognizes if you are having a problem making the right decision and he won't proceed until you are ready (and he can tell that, believe me!) I lost a good friend who was beating cancer and then died after a wreck on his harley and I was having a hard time making the decision to get back on two wheels after being away from it for a few years, and we were about to sign the papers when he saw I was having diffuculty with it. He closed his book and said "you're not ready" and there was no pressure at all. Well we did come back several days later to do the deal, and it couldn't have gone better. Justin was awesome with the paperwork too, and made sure we were comfortable with everything just like Richard did. The whole store is filled with happy friendly employees, and we are glad to be a continuing part of the TM family. We've always had a friend in Tim at he parts counter, and we've added Richard and Justin to our (gotta say hello) to list of people too! If you want to be treated right, its THUNDER MOUNTAIN HD!"

By: Tara Eaton,CO

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"Because of the excellent service I received I will gladly travel the 100 or so miles to work with Nick, Star and the rest of the people at Thunder-Mountain Harley Davidson in the future. I already have shared this positive experience with my friends and co-workers and will continue to do so. Hats off to Nick, Star and the rest of Thunder Mountain�s staff. "

By: Doug Colorado Spings,CO

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"I was touring from the Dallas area to Billings, MT., the ride was awesome. On the return portion of my trip my brake lights wouldn't turn off just north of Casper, WY. So, in turn, the cruise control wouldn't work. I stopped in the local Harley shop in Casper and was told that the part needed wasn't in stock and sent me on my way. Safety apparently was not an issue with the mechanic. The next morning I rode on to your shop. As soon as I arrived,your shop put my bike directly on a lift. For about an hour I got to visit with your staff in the showroom. I was back out on the hiway with functional brake lights and cruise control. Thank you for your regard for my safety and quick turn around. Thunder Mountain Harley is THE essence of what Harley-Davidson aspires to be."

By: Anonymous Carrollton,TX

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"Great Delivery!! Thanks, Keep up the good work!!"

By: Mike Fort Collins,CO

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" "THE ULTIMATE EXPERIANCE!" THUNDER MOUNTAIN HARLEY DAVIDSON, 5 STARS, PSHHH! MAKE IT 10 STARS. -IF YOU WANT A HARLEY THIS IS THE PLACE TO GET IT!!!! -IT WAS LIKE MICKY D'S, I GOT IT MY WAY! -THANKS TO SHAUNA AND NICK THEY MADE IT ALL POSSIBLE!! DUH NUH NUH NUH, I'M LOVIN IT!!!! Thanks THUNDER MOUNTAIN HARLEY, I'M GOING TO STURGIS!! NICK HANEY, STERLING CO "

By: Nick Sterling,CO

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"We were in your store on 2/15/06 as we came home from our rist wedding anniversary tirp. We purchased a "bit of stuff" for our Harley and truck, and looked at a couple of bikes as my husband helps me decide what bike would be best for me. The salesman was wonderful, he was very knowledgeable, personable and there was absolutely no pressure. Your store is very well laid out, confortable to browse and we are sure to do many years of business with you. "

By: Joe & Sheila Ft. Morgan ,CO

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"u rock"

By: nate steamboat spring,CO

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"My early experiences with my first Harley started off very disappointing. Repeated tire issues, sloppy, incomplete work on the first service, and an overall disconcerning feeling about HD in general. Since then, my wife and I have logged over 5000 miles this summer including a trip to Wisconsin and Yellowstone on seperate occasions. Needless to say, we have had our bike in for various services, and it has been flawless. Not only that, Lisa and Jerry have gone out of their way to ensure our satisfaction and it is very much appreciated. We have been to many functions and have met some great people. We intend to join the local HOG chapter and our enthusiasm for the future in riding couldn't be higher. Thank you for restoring my faith in Harley Davidson and rekindling our enthusiasm for continued enjoyment in riding and the relationships that come along the way. Keep up the great work !!!!! Sincerely, Tim and Stephanie Effinger"

By: Tim Fort Collins,CO

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"I just purchased a new Street Bob and so far I am very happy, Eric was a good sales person, and I am having a good response from the parts dept. overall I'm pretty satisfied. "

By: Randy Pratt,KS

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"Thank you for not treating us like Greeley HD did.Your salesmen treated us like family and and made the whole buying experience great,thanks to Harold,Bob,and Justin."

By: Jeff Haxtun,CO

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"We purchased a Softail Standard (used) from Thunder Mountain Harley last year. We had been looking for a very long time (years) to be honest. Had been talking to one of your sales people and had a budget to work with. Nothing fell in our fiscal budget to ride. However one of your sales people remembered a bike that came from out of state, had a lot of custom features on it and needed some TLC ( and couldn't we all) didn't even ride it and said " I'll take it" my wife about fainted. When she came to her senses and her finger prints were off my neck we purchased the bike. Had I known about optional financing that process would have went a lot smoother. Talked to my credit union and all went well. Now I'm not afraid of the fingers and the hugs are great. Who would of thought a three way would be so much fun. Me, My wife, and the bike. Thanks Thunder Mountain for the new experience. "

By: Mark Johnstown,CO

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